When to use 101:
In an emergency always call 999 – for example, when an immediate response is needed because a crime is happening, someone suspected of a crime is nearby or someone is injured, being threatened or in danger.
Callers should use 101 to report less urgent crime or disorder, to contact the police with a general enquiry or to speak to a local officer.
- If a car has been stolen
- If property has been damaged
- Where there is suspicion of drug use or dealing
- To report a minor traffic collision
- To give information about crime in an area
- To speak to a local officer. The public should continue to call their local council for things like:
- Reporting graffiti
- Abandoned vehicles
- Dumping and fly tipping
If the incident is recognised as an emergency, the operator or police call handler will put the caller through to 999.